It’s funny how a metaphor suddenly appears and yet is so obvious you wonder what took you so long to see it.
Over the last month, I’ve taken to joking that the name of my consulting firm should be changed to Oyster Consulting, because “We’re the grain of sand that irritates the hell out of everyone, but when we’re done, you’ve got a pearl.”
It’s amazing how true that is.
Significant strategic change is never easy. People resist, no matter how clear it is that the change is needed and it’s the right thing to do. People are more comfortable with the Status Quo.
And because of that, change won’t happen without getting people out of their comfort zone. It is only then that people will be willing to move in the new direction. Thus, the need for that grain of sand. That grain of sand is so irritating, it makes people uncomfortable – uncomfortable enough to change.
Being the grain of sand from within an organization is career threatening. Once the process is done, people won’t remember the benefit you delivered – they’ll just remember that you were really irritating. That’s why bringing in the grain of sand from outside can be so valuable. That outside grain can help irritate people, make change happen, and then leave. All that’s left behind is that beautiful pearl.
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